🛍️ Online Selling, Payment & Return Policy

💳 Payment Policy

• All orders must be paid in full at the time of booking via our secure payment gateway.

• We accept UPI, Debit/Credit Cards, Net Banking, and Wallets (Paytm, PhonePe, Google Pay, etc.).

• Corporate and bulk orders may request invoice-based payments upon approval.

📦 Order & Delivery Policy

• Orders should be placed at least 3 hours in advance for same-day celebrations.

• You can choose specific date/time slots for delivery while booking.

• Our celebration buddies will reach the location with your selected items and conduct the experience professionally and respectfully.

• Delivery is currently available in select cities—please check pin code serviceability before placing your order.

🔁 Return & Cancellation Policy

🚫 Returns:

• Due to the perishable and personalized nature of cakes, flowers, and celebration services, we do not accept returns once the order is delivered.

❌ Cancellations & Refunds:

• Orders canceled 24 hours before the scheduled delivery time will be eligible for a 100% refund.

• Orders canceled within 12–24 hours are eligible for a 50% refund.

• Cancellations made within 12 hours of the scheduled time cannot be refunded due to prep and logistic costs.

• For personalized gifts, once production has started, cancellation is not possible.

📞 In Case of Issues:

If there's a delivery problem or service concern, please reach out to our support team at info@blissfulbuddies.com or call us at +91-7887668720 within 6 hours of delivery. We’ll do our best to make it right.